Frequently Asked Questions
Everything you need to know about our mystical apparel and mystical service.
What is the processing time for my order?
Each piece is hand-selected and inspected for quality. Orders typically ship within 3-5 business days, though limited edition drops may take slightly longer during high-demand periods.
Do you offer international shipping?
Yes, Black Magic Alchemy ships worldwide. International delivery times vary by location, typically ranging from 10 to 21 business days depending on customs processing.
What is your return policy?
We accept returns on unworn and unwashed items within 30 days of delivery. Please ensure all original tags are attached to be eligible for a full refund or exchange.
How should I care for my garments?
To preserve the integrity of our custom prints and fabrics, we recommend washing items inside out in cold water and hanging them to dry. Avoid direct ironing on printed areas.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
How can I track my package?
Once your order has been summoned and shipped, you will receive an email containing a tracking number and a link to monitor its journey to your doorstep.